Privacy Policy

Last updated: November 4, 2025

GDPR Compliant

CCPA Compliant

SOC 2 Ready

Overview

Talky ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered conversation platform for media discussion and analysis.

Key Principles

• We collect only the minimum data necessary to provide our services
• Your conversation data is encrypted and stored securely
• We never sell, rent, or share your personal data for marketing purposes
• You have full control over your data with right to deletion and export

Information We Collect

We collect information to provide and improve our AI conversation services

Account Information

When you sign in with Google:

• Email address (for account creation and communication)
• Name (display name for your profile)
• Profile picture (from your Google account)
• Google Account ID (for authentication purposes)

Conversation Data

During conversations with our AI:

• Audio recordings of your voice (processed locally when possible)
• Text transcripts of conversations
• Conversation metadata (timestamps, duration, topics discussed)
• URL content you analyze (websites, YouTube videos, podcasts)
• Generated discussion questions and topics

YouTube Data (Optional)

If you connect your YouTube account:

• Recently watched videos (for discussion topics)
• Video metadata (titles, descriptions, channel names)
• View history (for creating personalized discussions)
• No private playlist or subscription data is accessed

Usage Data

• Application usage patterns and features accessed
• Performance metrics and error logs
• Device information (browser type, operating system)
• IP address (for security and service delivery)

How We Use Your Information

Core Services

• Provide AI-powered conversation experiences
• Process and analyze URLs you share
• Generate discussion topics and questions
• Maintain conversation history

Service Improvement

• Enhance AI conversation quality
• Debug and improve application performance
• Analyze usage patterns (anonymized)
• Develop new features

We Never Use Your Data To:

• Sell or rent your personal information to third parties
• Create advertising profiles about you
• Allow third-party tracking for marketing purposes
• Share identifiable conversation content outside our service

Data Sharing and Third Parties

Service Providers

We share data only with trusted service providers:

• Firebase (Google) - Authentication and database storage
• Google Cloud Services - AI processing and speech services
• LiveKit - Real-time audio communication
• YouTube Data API - Access to your YouTube data (with permission)
• Cloudflare/Vercel - Content delivery and hosting

Legal Requirements

We may disclose information if required by law, legal process, or to protect our rights and users. We will notify you when legally permissible.

Data Security

Technical Safeguards

• End-to-end encryption for sensitive data
• TLS 1.3 encryption for data transmission
• Secure cloud storage with access controls
• Regular security audits and monitoring

Operational Safeguards

• Limited access to personal data (need-to-know)
• Staff training on data protection
• Incident response procedures
• Regular security assessments

Data Retention

• Conversation data: Retained until you delete it or close your account
• Account data: Retained until account deletion
• Usage logs: Automatically deleted after 12 months
• You can request deletion of specific data at any time

Your Privacy Rights

You have control over your personal data

Access and Control

• View and download your data
• Update or correct inaccurate information
• Delete specific conversations or all data
• Export your conversation history

Account Management

• Disconnect external accounts (YouTube)
• Change privacy settings
• Close your account permanently
• Opt out of data collection

To Exercise Your Rights

Contact us at privacy@talky.com or use the account settings in the application. We will respond to your request within 30 days.

Children's Privacy

Talky is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will delete such information.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

• EU Users: Protected under GDPR with standard contractual clauses
• California Users: Protected under CCPA with explicit consent
• Other Jurisdictions: Compliant with local data protection laws

Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of the service after such changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@talky.com

Data Protection Officer: dpo@talky.com

Security Concerns: security@talky.com

General Support: support@talky.com

Talky AI Media Discussion Platform